Attending continuous professional development (CPD) seminars and workshops is a mandatory requirement for all chartered members of the Royal Institute of British Architects (RIBA). This ongoing professional training safeguards competency in the industry whilst enhancing project outcomes and improving the skill sets of Chartered Architects.
At Advance Group, we help service providers and product manufacturers operating in the construction industry to set up CPD workshops at relevant architect practices throughout the UK. We can identify architects who are managing projects that offer significant opportunities for your business and would benefit from understanding more about your product or service. These sessions give you the opportunity to present the benefits of your offering to a highly targeted group of professional individuals. You can also showcase any specialist expertise, demonstrate how you can add value to future projects and establish an excellent rapport with your audience.
Often known as “Lunch and Learn” sessions, CPD training typically takes place at an architect’s practice. As experienced telemarketers specialising in the construction industry, we can liaise with CPD coordinators and set up the seminars and workshops on your behalf.
We can be as reactive as you need us to be. However, we always recommend you allow time at the outset of a campaign to ensure all parties have a full understanding of your overall objectives.
We take the time to understand and agree your objectives prior to commencing a telemarketing campaign. All campaigns differ – your primary goals, target audience and data sources can all influence the outcome – but our evaluation period provides an opportunity to anticipate actual performance. By analysing established pipelines, we can project how your campaign is likely to perform. We then monitor the performance of the campaign throughout using our sophisticated CRM system, which enables us to responsively and efficiently adapt the strategy as required to achieve the best possible results for your business.
All our CRM customer data is securely held with a well-known and reputable cloud provider. The information is encrypted at-rest and in-transit (to prevent interception and theft) and can only be accessed by authorised members of staff from our head office (locked to office IP address). All actions are audited/recorded for security. We are GDPR compliant.
Our telemarketers take the time to understand your offering and values to ensure your business is represented accurately and credibly at all times. We believe in maintaining clear lines of communication between our office and yours. Our dedicated customer relationship manager ensures a seamless integration between our offices is achieved through good communication and a rapid response to any queries and concerns. Our real-time reporting enables you monitor progress at any stage of a campaign.